Christy Campbell

I've never been someone who fits neatly into one box - and after more than 20 years, I've realized that's actually one of my greatest strengths.

I'm a relationship builder, problem solver, strategic thinker, and naturally curious person who genuinely enjoys figuring out how all the moving pieces fit together. Give me a complex customer, a business challenge, a room full of people with different priorities, and a problem that needs solving - and that's usually where I do my best work.

My clients have always been at the heart of what I do. I'm passionate about understanding their business, what matters to them, where they're struggling, and what success looks like from their perspective. I believe the strongest client relationships are built on trust, transparency, and showing up - not just when things are going well, but especially when they aren't. Some of the most rewarding parts of my career have come from becoming a trusted partner who is truly invested in my clients' success.

My career has taken me across healthcare technology, SaaS, Fortune 500 organizations, retail, financial services, customer experience, and service operations. Along the way, I've led enterprise client relationships and strategic accounts, built and developed Customer Success teams, managed portfolios exceeding $40M, led complex technology implementations, and partnered across Product, Engineering, Operations, Sales, Marketing, Clinical, and Executive Leadership.

I'm also commercially minded - but my sweet spot is growing relationships that already exist. I love getting to know a customer's business, earning trust, finding opportunities others may not see, and turning strong partnerships into greater value for both sides. That approach has helped me achieve 100% customer retention, deliver 17% year-over-year portfolio growth, and generate more than $18M in contracted revenue through renewals and account expansion.

What matters to me just as much as the numbers is how you get there. I believe the best results come from listening well, asking the right questions, challenging the status quo, and getting the right people around the table. I care about the customer experience, I care about the people I work with, and I genuinely enjoy helping both succeed. I like leaving things better than I found them.